Emerging Facilitation Technologies

1. Facilitation technology: I learned these emerging facilitation technologies in 2004 and 2005 when I was trained as a coach for southern Africa by the UNDP Leadership program (Sharon Knoll May 2004). The UNDP developed critical facilitation technology for people to use during coaching, training and facilitation programs. These can be used in a wide range of processes. From a peer facilitation program to 1-1 leadership coaching.

With permission this has been sourced from the UNDP Leadership Program (2004) developed the following four technologies for facilitators, coaches, leaders, managers and change agents to work with.

• Cognitive Maps,
• Distinctions,
• Conversations for Transformational Leadership,
• and Practices for Transformational Leadership.

2. Internet and software technology: Everyday new technologies are released. Facilitation happens online bringing people from around the world together in one platform. To be continued...

Emerging Facilitation Technologies: UNDP suggested cognitive maps

• Four Quadrants
• Likert’s 5 Stage Developmental Map
• Domain of Generative Leadership (Be-Do-Have)
• Language as a Generative Practice
• Emotional Intelligence

Effective group facilitation- UNDP suggested Distinctions

• Access
• Accomplishment
• Accountability
• At-Stake
• Background of Relatedness
• Breakdowns
• Breakthrough
• Being
• Choice
• Clearing
• Coaching
• Complaints for Action
• Commitment
• Context
• Conversation
• Conversation for Relationship
• Conversation for Possibility
• Conversation for Opportunity
• Conversation for Action
• Conversation for Clarity
• Conversation for Acknowledgment
• Conversation for Completion
• Committed Speaking and Listening
• Cynicism/Skepticism
• Decline a request
• Dialogue
• Distinction
• Don’t Know/Don’t Know
• Enrollment
• Five Aspects of Experience: perceiving, thinking, feeling, intending, action
• Honoring One’s Word as One’s Self
• Identity
• In the stands – On the Court
• Inquiry
• Integrity
• Intentionality
• Interpretation
• Inventing
• Is
• Know/Don’t Know
• Languaging
• Leadership
• Listening/Hearing
• Automatic or Generative Listening
• Looking Good
• Occurring
• Opening for Action
• Possibility
• Problem
• Promise
• Responsibility
• Reasonableness
• Representation
• Request
• Stand
• Survival
• The Source of Action
• Thinking
• Transformation
• Tripod of Accomplishment
• Unfulfilled Expectations
• Vicious Circle or is/because
• What is so
• Facts/Interpretations
• Experience/Interpretations
• What is missing/what is wrong
• World as an Occurring

UNDP suggested Conversations

• Conversation for Relationship
• Conversation for Possibility
• Conversation for Opportunity
• Conversation for Action
• Conversation for Clarity
• Conversation for Acknowledgment
• Conversation for Completion

Structured facilitation: UNDP suggested Practices

• Self-Awareness
• Self-Management
• Social Awareness
• Social-Management
• Listening to the listening
• Generative listening
• Forwarding the action
• Listening for and making complete promises and requests
• Completing conversations
• Acknowledgment and appreciation
• Taking public stands for non-predictable futures
• Making bold promises and requests
• Using integral framework to inform action-mapping
• Coaching/requesting coaching
• Declaring breakdowns
• Creating a breakthrough initiative
• Enrolling others in vision/possibility
• Giving/receiving feedback
• Distinguishing disempowering interpretations and creating empowering interpretationsCalling forth vision in others
• Leading powerful, focused meetings
• Giving empowering feedback
• Conducting Generative Conversations
• Practicing the practices
• Generating an environment of dialogue